Natural Sisal Soap Bag
Free UK Delivery on orders over £19
Expected Delivery on - .
Natural Sisal Soap Bag
At Hiltwood, we strive to ensure that your order reaches you in perfect condition and as quickly as possible. Please read our shipping policy carefully to understand how we handle deliveries, refunds for unsuccessful shipments, and other related matters.
1. SHIPPING PROCESS
Order Processing: Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been dispatched.
Delivery Times: Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times will be provided during the checkout process.
Shipping Costs: Shipping costs are calculated at checkout based on your location and the weight of your order.
2. UNSUCCESSFUL DELIVERIES
If a delivery is unsuccessful due to an incorrect address provided by the customer or failure to collect the parcel from the carrier, we are unable to offer a refund for shipping costs. In such cases:
If the parcel is returned to us, we may issue a refund for the product cost only (excluding shipping fees) or arrange a redelivery at your expense.
If the parcel is lost due to an incorrect address or non-collection, no refund will be issued.
3. RETURNS POLICY
We want you to love your Hiltwood products! If you are unsatisfied for any reason:
Contact us within 14 days of receiving your order.
Products must be unused and returned in their original packaging.
Refunds will be processed once we receive and inspect the returned items.
However, we are committed to ensuring that every customer is happy with their purchase. We offer the following options depending on each case and the evidence presented:
Money Back Guarantee: If you are unsatisfied with your purchase due to a valid issue, we may offer a refund.
Store Credit: In some cases, we may provide store credit for future purchases.
Replacement Products: If an item arrives damaged or defective, we may send a replacement product free of charge.
To discuss any issues with your order, please contact our customer service team at info@hiltwood.com.
4. FRAUDULENT TRANSACTIONS
If we suspect that an order is fraudulent, Hiltwood reserves the right to withhold refunds or replacements for that transaction.
5. CONTACT INFORMATION
If you have any questions or concerns about your shipment, please get in touch with our customer service team via email at info@hiltwood.com. We’re always happy to help and will work with you to find a solution that meets your needs.
PRODUCT DETAILS
Make the most of your Hiltwood soap bars with our natural Sisal Soap Bag — the eco-friendly way to cleanse, exfoliate, and extend the life of every bar.
Why it belongs in your routine
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100% Natural Sisal Fibre – Biodegradable, plastic-free, and kinder to the planet.
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Gentle Exfoliation – The textured weave buffs away dead skin, leaving you fresh and revitalised.
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Bigger Lather, Less Waste – Pop your soap inside to create a rich foam while using up every last sliver of your bar.
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Practical Design – Drawstring closure keeps your soap secure, while the top loop makes it easy to hang and dry between uses. Plus, this features a hand loop that keeps the bag secure while scrubbing.
How to use
Place your Hiltwood soap bar inside, wet thoroughly, and massage over skin. After use, hang it up to dry.
Simple, sustainable grooming — built the Hiltwood way.
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Why Hiltwood?
The production of palm oil is one of the leading causes of deforestation worldwide, threatening the survival of endangered species like orangutans and tigers. By choosing not to use palm oil, we’re taking a stand for the preservation of biodiversity and working to reduce our environmental footprint.
At Hiltwood, we use only the finest natural ingredients to create soap bars that are gentle on your skin and the planet. Free from harsh chemicals and palm oil, our soaps cleanse, nourish, and leave you feeling refreshed every day.
Formulated with a blend of nourishing, plant-based oils and butters—such as olive oil, coconut oil, shea butter, and castor oil. These ingredients cleanse effectively without causing dryness or irritation, making the soaps suitable for daily use and for those with sensitive skin.
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ABSOLUTELY NO NASTIES
We only include the very best ingredients.
SATISFACTION GUARANTEE
If you're not satisfied, we're happy to help you find a solution that you absolutely love!
RECYCLABLE & RECYCLED PACKAGING
We have a commitment to sustainability.